FAQ’s

Which device models does iDoctor service?

  • iPhone 5S/SE
  • iPhone 6
  • iPhone 6 Plus
  • iPhone 6s
  • iPhone 6s Plus
  • iPhone 7
  • iPhone 7 Plus
  • iPhone 8
  • iPhone SE 2020
  • iPhone 8 Plus
  • iPhone X
  • iPhone XR
  • iPhone XS
  • iPhone XS Max
  • iPhone 11
  • iPhone 11 Pro
  • iPhone 11 Pro Max
  • iPhone 12
  • iPhone 12 Mini
  • iPhone 12 Pro
  • iPhone 12 Pro Max
  • iPhone 13
  • iPhone 13 Mini
  • iPhone 13 Pro
  • iPhone 13 Pro Max
  • iPhone 14
  • iPhone 14 Pro

  • iPad Air
  • iPad Air 2
  • iPad Air 3
  • iPad Air 4
  • iPad Air 5
  • iPad Mini
  • iPad Mini 2
  • iPad Mini 3
  • iPad Mini 4
  • iPad Mini 5
  • iPad Mini 6
  • iPad Pro 9.7″
  • iPad Pro 10.5″
  • iPad Pro 11 (All Generations)
  • iPad Pro 12.9 (All Generations)

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We also service and repair most Samsung, LG, Google, Motorola and other top brand smartphones and tablets.

How long does most repair take?

  • Most iPhone repairs are completed in 30 minutes or less
  • Most iPad repairs are completed in 3-5 hours
  • All other smartphone and tablets take varying time.  Please inquire with your particular model.

What kind of services can iDoctor offer me?

  • We repair cracked screens, LCD’s, charging problems, batteries replacement, broken buttons, etc..  There is not much we can not fix!
  • We offer water treatments for your iPhone and smartphones.
  • We offer same day service with no need for appointments or waiting.
  • We were voted Best Of Charleston by Charleston City Paper for 2016,2017, 2018, 2019, 2020, 2021, 2022 for a reason! Come see why!

Can I see examples of the work iDoctor does?

You sure can!  We are very proud of our work and we post some of the worst breaks we have seen on our Facebook page and call them our “Cracks Of The Week”!  Click here to see some

Where is iDoctor located at?

We have three locations in Charleston to serve you better.

  • iDoctor West Ashley is located at 1750 Savannah Hwy between Charleston Nissan and Wappoo Rd.
  • iDoctor North Charleston is located at 3620 Ashley Phosphate Rd across from Stall High School.
  • iDoctor Summerville is located at 75 Old Trolley Road across from County Library.

How can I contact iDoctor?

You can contact us by calling West Ashley at (843) 766-8778  North Charleston at (843) 297-8641 and Summerville at (843) 419-6380.  Or just stop by and see us.  We are always happy to help!